Category Archives: About Us

Our Awards: What awards have Friars Moor won over the years?

Over the years we’ve been delighted to win some prestigious awards.

Here’s a quick look at what we’ve won below:

Blackmore Vale Business Awards 2017

What did we win?: Best Place To Work

We are delighted and proud to have won this award, described on the Awards website thus: “The judges will be interested in how the company establishes credibility in terms of vision, communication and coordinating activities. How employees are treated with respect and equality.”

“This award will go to the company that believes their environment is the best place to work. The judges will be interested in how the company establishes credibility in terms of vision, communication and coordinating activities. How employees are treated with respect and equality. How a company encourages employees to take pride in their work and how the atmosphere created in the workplace is conducive to a successful team environment.”

The Parliamentary Review Best Practice Representative

What did we win?: Best Practice Representative

We are proud to announce that Friars Moor Veterinary Clinic and Friars Moor Livestock Health have been recognised in the Parliamentary Review. We recognise that the fortune of our farm veterinary business and our local livestock industry are inextricably linked.

The agricultural industry faces significant challenges ahead and we would like to take this opportunity to thank you for your support, which helps ensure we can continue to play our role in the multidisciplinary approach that is required to progress.

The best practice article for Friars Moor Veterinary Clinic can be found online and viewed by following
the link: https://www.theparliamentaryreview.co.uk/organisations/friars-moor-veterinary-clinic

Cream Awards

What did we win?: Dairy Team of the Year 2018

Dairy Team of the Year at this year’s British Dairying Cream Awards in recognition of achieving great results from their innovative campaign to encourage more responsible use of antibiotics. The aim of the Cream Awards to showcase some of Britain’s brightest and best working in the dairy industry.

Friars Moor Veterinary Clinic win Dairy Team of the Year

Our Accreditations: Who are they with and what do they mean?

At Friars Moor Livestock Vets, we are proud to be a member of the XLVets group, and an approved member of the Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme.

XL Vets

XLVets is a group of independently owned progressive veterinary practices, which Friars Moor are a part
of, that work together to achieve the highest standards of veterinary care.

Members of XLVets work collaboratively, sharing knowledge, experience and skills, to achieve excellence in veterinary practice to ensure they deliver a high level of customer care and animal welfare. The ethos of the XLVets group is that business ownership is in the hands of the clinicians who work within the practice. Visit the XLVets website.

Royal College of Veterinary Surgeons (RCVS)

Practice Standards Scheme To achieve RCVS accreditation the practice has undergone a rigorous inspection by the Royal College of Veterinary Surgeons known as the Practice Standards Scheme. This means you can be sure of high standards of care for your animals and peace of mind that they are receiving excellent medical treatment.

It is a voluntary initiative that offers reassurance that the practice has met stringent standards aimed at promoting the highest standards of veterinary care. This independent assessment is undertaken every 4 years, but we are subject to unannounced spot checks. Read more about the PSS on the RCVS website.

Vet GDP

The Veterinary Graduate Development Programme, VetGDP, provides an effective period of work-place based support for all veterinary graduates as they begin their first role in practice.

By focusing on the development of their clinical and professional capabilities, the aim is for graduates to become competent, resilient members of the veterinary team. Developed after consultation with the UK veterinary professions, the VetGDP recognises that while graduates are qualified vets, a period of structured support in the workplace can help their professional development, reduce anxiety and build lasting confidence. Core to VetGDP are trained VetGDP Advisers, who work on a one-to-one basis with veterinary graduates to provide support in the workplace. Practices or other workplaces wishing to employ veterinary graduates must become an RCVS Approved Graduate Development Practice, to ensure that graduates receive the developmental support required.

FM-SA-Care-Guide-RCVS-Practice-Standards-Scheme.pdf

Royal College of Veterinary Surgeons Practice Standards Scheme

Friars Moor are proud members of the Royal College of Veterinary Surgeons Practice Standards Scheme.

The Practice Standards Scheme is a voluntary initiative. Through setting standards and carrying out regular assessments, the Scheme aims to promote and maintain the highest standards of veterinary care. By taking part in this initiative we are also supporting one world health, a topic that is consistently making headlines around the world.

‘One Health’ is the effort of multiple disciplines, working locally, nationally, and globally, to attain optimal health for people, animals, and our environment. For more information visit http://www.onehealthglobal.net/what-is-one-health/

We have always had high standards for our cleanliness and infection control, however to pass the inspection we had to have a clear biosecurity policy. This covers personal hygiene, cleanliness of our premises and equipment. Procedures needed to be put in place to minimise cross infection and records to show that these policies are being met. In 2016 the RCVS revised their criteria and in 2019 we had our first inspection under the new rules.

We used the Bella Moss Foundation for guidance in benchmarking these protocols. The Bella Moss Foundation is a charity which promotes prudent antimicrobial use and hygiene in human and veterinary medicine. It was set up in 2005 by Jill Moss, an actress, following the death of her dog, Bella, from a badly managed MRSA infection, and has developed into an international champion of good practice.

For Friars Moor this means each clinical area has a cleaning protocol specific to its requirements. These include what needs to be cleaned, how often and what equipment/chemicals to use. We keep a record of achievement as evidence for meeting our protocols that are audited on a regular basis.

All staff members have been trained and take pride in driving Friars Moor forward as part of the ‘One Health’ approach.

In addition to this the Practice also works hard towards responsible antimicrobial use and have been recognised in the Parliamentary Review. The best practice article for Friars Moor Veterinary Clinic can be found online and viewed by following the link:

https://www.theparliamentaryreview.co.uk/organisations/friars-moor-veterinary-clinic

Antibiotic resistance is accelerated by the misuse and overuse of antibiotics, as well as poor infection prevention and control. Further information on antimicrobial resistance can be found at: https://www.who.int/news-room/fact-sheets/detail/antibiotic-resistance

We support the use of vaccinations as a very effective way of stopping our patients from getting infected and thereby preventing the need for antibiotics.

We hope you will support us as we continue to put One Health first for both you and your pets. Please ask a team member if you’d like any more information.

New Collection Point in Sherborne!

We are very pleased to announce that we have opened a new collection point for medicines and supplies at Pearce Seeds, Rosedown Farm. This will provide an improved service for our clients in and around the Sherborne area.

Medicines ordered with the team in the Sturminster office before 11am will be available for same day collection after 1pm. The service will run from Monday-Friday.